Legal Notice

To get support with or answers to any OctoPrint or OctoPi related problems or questions use the Community Forum!

The contact information here is only provided to comply with German law. I cannot give individual support by email or other private channels due to sheer volume.

Information provided according to Sec. 5 German Telemedia Act (TMG):

Responsible for contents acc. to Sec. 55, para. 2 German Federal Broadcasting Agreement (RstV)

Gina Häußge
c/o IP-Management #11901
Ludwig-Erhard-Str. 18
20459 Hamburg
Germany

(For postcards, letters, fanpost and the like, please see below.)

Contact

Email: contact@octoprint.org (Not for support!)
Tel: +49 6104 6893863 (Not for support!)

VAT

VAT Id number according to Sec. 27 a German Value Added Tax Act: DE306757045

Postcards, letters, fanpost?

If you want to send me a postcard or a letter, please use the following address:

Gina Häußge
Postfach 11 24
63166 Obertshausen
Germany

Please note that this is a PO box. I cannot accept packages or other deliveries there, only letters or postcards. If you want to send me something else, please contact me via email first.

Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. Please find my email above.

I do not take part in online dispute resolutions at consumer arbitration boards.

Liability for Contents

As service providers, I am liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time I get knowledge of them.

This web site includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time I get knowledge of them.

Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.

The commercial use of the content without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the content on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform me. Such content will be removed immediately.